R5 Fall '14: Preparing for your Upgrade


We've introduced some big changes in R5, which means that, unlike previous "no impact" upgrades, this upgrade will take a little effort.  With the introduction of the Customer Journey as well as new Big Data, we hope you are excited about the powerful functionality coming -- but this also means ENGAGEcx has some new concepts that you'll need to think through. 

By now, you've been contacted by your implementation partner or by our customer account manager to discuss upgrade impact and timing.  Since each situation is unique, we won't be documenting the preparations here.  

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